Returns & Exchanges Policy

At Maqam Cosmetics, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we accept returns of unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for return to receive a Return Authorization Number.

• 2.
  Pack Your Items

  Carefully pack the unused products in their original packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.